Glossary
Hire rate
Hire rate on a job post is the share of a client's past posts that ended in a hire, shown by Upwork in the About the client section; on a freelancer's side it is the share of submitted proposals that became a contract, which Upsight computes from the proposals it tracks.
Updated
Upwork defines the client figure plainly: it "is calculated by looking at how often they end up hiring freelancers or agencies after posting a job", so "if a client's hire rate is 50%, that means they have hired a freelancer or agency for half of the jobs they have posted on Upwork". Upwork includes it "under the About the client section of every job post" with the client's spend, average hourly rate paid, rating and recent history, and its own advice to freelancers is to read it as how likely the client is to hire anyone at all.
A low client hire rate is the quiet cost of bidding: the Connects spent on a post that never hires are not refunded. A new client has no rate yet, which is a different state from a low one.
The freelancer-side number has no official page. Upwork's proposal insights show, for a Freelancer Plus account, how many of a job's proposals were opened, shortlisted and messaged, but not how many were hired across your own history; that has to be counted from your proposals.
How Upsight uses it. Upsight reads the client's hire rate into the job record and shows it to the scorer, so a campaign can require a minimum or let the score weigh it, and computes the freelancer-side hire rate as hires divided by proposals sent per member, per campaign and per keyword, over the same population used for proposal view rate and reply rate, so the three steps of the funnel are measured on one set of proposals.
Source
Upwork's definition: What is the "hire rate" I see on a client's profile?, read on .
Where Upsight measures it: the ledger.